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I looked into this not long ago because we were also trying to optimize costs, and I found some useful details about Intercom discounts. It’s not just random promo codes — the page explains how negotiations or partner programs can lower SaaS spending, especially if your subscription is already sizable. In our case, even a small percentage reduction made a difference over 12 months. I’d say the key isn’t only chasing discounts, but understanding your usage and negotiating from that position. Sometimes companies are more flexible than we assume, particularly if you’re on a long-term plan.